anjili Terms & Conditions

01 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and anjili ("anjili", "we", "us", "the Platform") governing your access to and use of the anjili website located at anjili.net, including all associated games, services, features, promotions, and payment facilities.

By accessing the anjili platform in any capacity — whether by registering an account, browsing the website, placing a wager, or making a deposit — you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to any provision of these Terms, you must immediately cease using the anjili platform.

anjili reserves the right to modify, update, or replace these Terms at any time. Changes will be communicated via a notice on the anjili website and, where applicable, via email to your registered address. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

02 Eligibility & Registration

Age Requirement

The anjili platform is strictly available to individuals who are 21 years of age or older, consistent with the minimum legal age for online casino gaming under applicable Philippine online gaming regulations. By registering, you represent and warrant that you meet this age requirement at the time of registration and at all times during which you maintain an active anjili account.

Residency and Legal Capacity

You must be a natural person with the legal capacity to enter into a binding contract under Philippine law. By registering, you confirm that online gaming is not prohibited under the laws applicable to your location at the time of play. You are solely responsible for ensuring that your use of anjili complies with all laws applicable to you.

Registration Requirements

To open an anjili account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address in the Philippines, a valid email address, and a Philippine mobile number. You must also submit a valid Philippine government-issued identification document (such as a PhilSys National ID, passport, driver's license, SSS ID, UMID, or PRC ID) when requested during the identity verification (KYC) process.

• You may only hold one (1) anjili account at any time. Multiple accounts per person are strictly prohibited.
• You must not register using false, misleading, or third-party identity information.
• anjili reserves the right to decline any registration application at its sole discretion.
• Employees, officers, and directors of anjili and its affiliated companies are not eligible to hold player accounts.

03 Account Management

Account Security

You are solely responsible for maintaining the confidentiality of your anjili username, password, and any two-factor authentication credentials associated with your account. You must not share your login credentials with any other person. anjili strongly recommends enabling two-factor authentication (2FA) on your account for added security.

anjili will not be held liable for any loss — financial or otherwise — arising from unauthorized access to your account due to your failure to maintain the confidentiality of your login credentials, your failure to log out from shared devices, or your voluntary disclosure of your password to a third party.

Account Verification (KYC)

anjili is required to verify the identity of all players before processing withdrawal requests and, in some cases, before accepting deposits above certain thresholds. This Know Your Customer (KYC) process is a legal requirement under applicable Philippine online gaming and anti-money laundering regulations. You agree to cooperate fully with anjili's verification process and to provide any documentation requested in a timely manner.

Failure to complete KYC verification within the timeframe specified by anjili may result in temporary suspension of withdrawal privileges, account restrictions, or account closure. Balances in accounts closed due to failure to complete KYC will be handled in accordance with applicable regulations.

Inactive Accounts

An anjili account is considered inactive if the player has not logged in and placed at least one real-money wager for a continuous period of 12 months. anjili reserves the right to apply an inactivity administration fee to dormant accounts after providing prior notice. The inactivity fee will not cause the account balance to go below zero. Players may reactivate their accounts at any time by logging in and completing any outstanding verification requirements.

04 Deposits & Withdrawals

Deposits

All deposits to anjili are processed in Philippine Peso (PHP). anjili supports GCash, PayMaya, BPI Online, BDO, Metrobank, and USDT (Tether) as deposit methods. The minimum deposit amount is ₱100 via GCash or PayMaya. Minimum deposit amounts for bank transfer methods may vary and will be displayed at the time of the transaction.

Deposits must originate from a payment method registered in your own name and verified as part of the KYC process. anjili does not accept deposits made on behalf of another person. Deposits made from payment methods belonging to a third party will be reversed and the account may be suspended pending investigation.

Withdrawals

Withdrawal requests are processed 24 hours a day, seven days a week, including Philippine public holidays. GCash and PayMaya withdrawals are typically processed within 3 minutes of approval. Bank transfer withdrawals (BPI, BDO, Metrobank) may take up to one (1) banking business day.

• All withdrawal requests require completed KYC verification before processing.
• Withdrawals will be sent to the same payment method used for your most recent deposit, where technically possible.
• anjili reserves the right to request additional documentation before processing any withdrawal request it deems unusual or that triggers internal risk management protocols.
• Bonus balances and winnings derived from bonus funds are subject to wagering requirements before withdrawal eligibility is granted.
• Withdrawal requests that remain unprocessed due to incomplete KYC documentation after 30 days may be reversed to the account balance.

05 Bonuses & Promotions

anjili offers various bonuses, free credits, cashback promotions, referral rewards, and seasonal campaigns to eligible players. All promotions are subject to the specific terms and conditions stated at the time the promotion is offered, in addition to these general Terms.

Wagering Requirements

Unless explicitly stated otherwise in the specific promotion terms, all bonus funds credited to your anjili account carry a wagering requirement. This means the bonus amount (and in some cases, the bonus plus deposit amount) must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier will be clearly displayed when you opt in to any bonus.

Bonus Abuse

anjili actively monitors player accounts for patterns consistent with bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies designed solely to fulfill wagering requirements with minimal risk, collusion between players to complete wagering requirements, and claiming bonuses with no genuine intent to play for entertainment. Any account found to be engaging in bonus abuse will have bonuses and associated winnings forfeited and may be subject to account closure.

Modification and Withdrawal of Promotions

anjili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. In the event of a technical error or human error affecting a promotion (including incorrect bonus amounts or erroneous odds), anjili reserves the right to void affected wagers and reverse incorrectly credited amounts.

06 Gameplay Rules

All games available on the anjili platform are governed by the individual game rules published within each game interface. In the event of any conflict between the individual game rules and these Terms, these Terms shall prevail unless the specific game rules explicitly state otherwise and have been approved by anjili's compliance team.

Game Fairness

anjili offers games from certified third-party game providers including Pragmatic Play, PG Soft, Jili Games, Habanero, and Spadegaming, among others. All games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages for each game are disclosed within the game's information panel.

Disconnection Policy

In the event of an internet disconnection or technical failure during an active game session, any incomplete round will be resolved based on the game's built-in disconnection handling procedures. anjili is not responsible for losses incurred due to connectivity issues on the player's side. Players should ensure a stable internet connection before commencing play, especially during live casino sessions.

Malfunction Voids All Pays

In the event of a game malfunction, system error, or software bug that results in an incorrect game outcome or display of erroneous winnings, the affected game round will be voided and any amount incorrectly credited will be reversed. anjili is not liable for any losses or missed winnings resulting from a technical malfunction beyond its reasonable control.

07 Prohibited Conduct

The following activities are strictly prohibited on the anjili platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and — where applicable — referral to relevant Philippine law enforcement authorities.

• Registering or operating more than one anjili account under your own identity or using any other person's identity.
• Providing false, inaccurate, or misleading information during registration or the KYC verification process.
• Using automated betting systems, bots, scripts, or any software designed to gain an unfair advantage over the platform or other players.
• Colluding with other players in live casino, poker, or any other multi-player game environment to gain an unfair advantage.
• Using the anjili platform for any money laundering activity, or depositing funds derived from illegal activities.
• Initiating fraudulent chargebacks or payment disputes in bad faith after losing funds through legitimate gameplay.
• Exploiting software bugs, glitches, or errors to gain credits or winnings that would not have been awarded under normal circumstances.
• Threatening, harassing, or abusing anjili customer support staff or other players in any communication channel.
• Attempting to access, modify, or interfere with the anjili platform's underlying code, servers, or database systems.
• Allowing or facilitating access by a person under 21 years of age to your anjili account.

08 Responsible Gaming

anjili is committed to promoting responsible gaming for all Filipino players on the platform. Gambling is intended as a form of entertainment, and anjili provides a range of tools to help players manage their gaming activity within safe, healthy limits.

Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your anjili account. Limits take effect immediately and can only be decreased during the cooling-off period; increases require a 24-hour waiting period.
• Session Time Reminders: Set reminders to alert you when you have been playing for a specified duration.
• Cooling-Off Periods: Request a temporary suspension of your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request a full self-exclusion that locks your anjili account for a minimum of six months. Self-exclusions cannot be reversed during the chosen exclusion period.

For full details on anjili's responsible gaming commitment, tools, and resources, please visit the anjili Responsible Gaming page.

09 Intellectual Property

All content on the anjili platform — including but not limited to the anjili brand name and logo, website design, graphics, text, game interfaces, software, sound effects, and promotional materials — is the exclusive intellectual property of anjili or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the anjili platform solely for your personal, non-commercial gaming entertainment. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any anjili content without prior written authorization from anjili.

10 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, anjili's total liability to you for any claim arising out of or in connection with your use of the anjili platform — whether in contract, tort, statute, or otherwise — shall not exceed the total amount deposited by you into your anjili account in the 30-day period immediately preceding the event giving rise to the claim.

anjili shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of goodwill, even if anjili has been advised of the possibility of such damages.

• anjili does not guarantee uninterrupted, error-free access to the platform at all times.
• anjili is not liable for losses caused by internet connectivity issues, hardware failures, or third-party service disruptions outside its reasonable control.
• anjili is not responsible for any tax obligations arising from your gaming winnings. It is your responsibility to comply with all applicable Philippine tax laws regarding gambling income.

11 Privacy & Data

anjili collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the anjili platform, you consent to the collection and processing of your personal data as described in the anjili Privacy Policy.

anjili will not sell your personal data to third parties for marketing purposes. Your data may be shared with regulated third-party identity verification providers, payment processors, game providers, and regulatory authorities as required by applicable law. For full details, please review the anjili Privacy Policy.

12 Termination & Account Closure

You may close your anjili account at any time by contacting the anjili support team via live chat. Upon voluntary closure, any remaining verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your verified payment method after completing any outstanding KYC requirements.

anjili reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to cases where:

• You have breached any provision of these Terms & Conditions.
• anjili has reasonable grounds to suspect fraud, money laundering, or other illegal activity.
• You have failed to complete the required KYC verification within the specified timeframe.
• You are found to be under 21 years of age.
• Continued operation of your account poses a reputational or regulatory risk to anjili.

In cases of account closure due to a breach of these Terms, anjili reserves the right to forfeit any balance remaining in the account pending investigation and regulatory reporting obligations.

13 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms — or the breach, termination, or invalidity thereof — shall first be submitted to anjili's internal dispute resolution process by contacting anjili support via live chat or email.

If a dispute cannot be resolved through anjili's internal process within 30 days of submission, the dispute may be referred to the appropriate regulatory or arbitration body with jurisdiction over online gaming disputes in the Philippines. Both parties agree to cooperate in good faith throughout the dispute resolution process.

Nothing in this clause shall prevent either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction in the Philippines.

14 Amendments to These Terms

anjili reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via a notification on the anjili website and, where applicable, via email to your registered address at least 7 days before the changes take effect.

Your continued use of the anjili platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the anjili platform and may request account closure prior to the effective date of the changes.

anjili maintains an archive of previous versions of these Terms, which are available upon request by contacting anjili support.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your anjili account or gaming experience, please contact the anjili support team. Our support agents are available 24 hours a day, seven days a week, including Philippine public holidays.

For responsible gaming support, self-exclusion requests, or account closure related to a gambling problem, our support team is trained to handle these requests with full confidentiality and urgency. You can also visit the anjili Responsible Gaming page for self-help tools available directly from your account dashboard.