anjili Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how anjili ("anjili", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who register and use the anjili online gaming platform accessible at anjili.net, including all associated games, services, mobile experiences, promotions, and payment facilities.

anjili is committed to respecting the privacy of every Filipino player who entrusts us with their personal data. We operate this platform in alignment with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as overseen by the National Privacy Commission (NPC).

If you have questions or concerns about how anjili handles your personal data, please refer to the Contact & DPO section at the bottom of this Policy for details on how to reach our dedicated Data Privacy Officer.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable online gaming regulations in the Philippines, anjili acts as the personal information controller in respect of your data. This means anjili determines the purposes and means by which your personal data is processed in connection with the operation of the anjili platform.

anjili engages certain third-party service providers who act as personal information processors — meaning they process data on anjili's behalf and under anjili's documented instructions. These processors are contractually bound to handle your data securely and only for the specific purposes outlined in their data processing agreements with anjili.

03 Personal Data We Collect

anjili collects personal data from you through several channels, including account registration, identity verification, payment processing, gameplay activity, customer support communications, and your interactions with the anjili website. Below is a comprehensive overview of the categories of personal data we collect.

Registration & Account Data

• Full legal name as it appears on your Philippine government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Residential address in the Philippines (city, province, zip code)
• Email address
• Philippine mobile number
• Username and encrypted password
• Security questions and answers (if set up)

Identity Verification (KYC) Data

• Scanned or photographed copies of Philippine government-issued IDs (PhilSys National ID, passport, driver's license, SSS ID, UMID, PRC ID, or Postal ID)
• Selfie photographs taken for liveness verification
• Proof of billing address documents where required
• Source of funds declarations for players exceeding certain deposit thresholds

Financial & Transaction Data

• GCash account number (masked)
• PayMaya account number (masked)
• Bank account details for BPI, BDO, or Metrobank transfers (masked)
• USDT wallet address
• Transaction history including deposit amounts, withdrawal amounts, dates, and statuses
• Running account balance history

Gameplay & Platform Data

• Game session logs including games played, wager amounts, outcomes, and session durations
• Bonus claims, wagering progress, and promotional participation records
• Responsible gaming tool usage (deposit limits set, cooling-off periods, self-exclusion history)

Technical & Device Data

• IP address and approximate geolocation (province/city level)
• Device type, operating system, and browser type
• Session timestamps, login history, and logout records
• Cookie identifiers and session tokens (see Cookies section)

Communications Data

• Live chat transcripts and email correspondence with anjili support staff
• Records of responsible gaming tool requests and self-exclusion communications
• Feedback, dispute records, and complaint history

04 How We Use Your Personal Data

anjili uses your personal data only for specific, legitimate purposes that are directly related to the operation of the anjili online gaming platform and our obligations under applicable Philippine law. We do not use your data for any purpose that is incompatible with the purposes listed below.

Account Management & Platform Operation

To create, maintain, and manage your anjili account; to authenticate your identity each time you log in; to process deposits and withdrawals through your chosen payment methods (GCash, PayMaya, BPI, BDO, Metrobank, or USDT); and to provide you with access to all anjili games and services.

Legal & Regulatory Compliance

To comply with anjili's obligations under applicable Philippine online gaming regulations, the Anti-Money Laundering Act (AMLA) as amended, the Data Privacy Act of 2012, and any other applicable laws or regulatory directives. This includes conducting KYC identity verification, filing regulatory reports, and cooperating with government investigations where required by law.

Fraud Prevention & Platform Integrity

To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, unauthorized access, and other forms of prohibited conduct on the anjili platform. anjili uses automated systems and human review to monitor suspicious activity patterns for this purpose.

Customer Support

To respond to your queries, resolve disputes, process responsible gaming requests (deposit limits, self-exclusion), and maintain records of support interactions for quality assurance and regulatory audit purposes.

Responsible Gaming

To monitor your gaming behavior and proactively identify potential signs of problematic gambling patterns. anjili may use your gameplay and transaction data to apply responsible gaming interventions where necessary, including reaching out to you with responsible gaming resources or enforcing self-exclusion measures you have requested.

Platform Improvement

To analyze aggregated, anonymized usage data to improve the anjili platform's performance, user experience, game selection, and overall service quality. This analysis does not involve individual player profiling for commercial marketing purposes.

Communications

To send you transactional notifications related to your account activity (deposit confirmations, withdrawal status, security alerts, and verification reminders) and — where you have consented — promotional communications about anjili bonuses and new game launches. You may opt out of promotional communications at any time.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012 of the Philippines, anjili processes your personal data on the following legal bases depending on the purpose of processing:

• Contractual Necessity: Processing required to perform the contract between you and anjili (i.e., to operate your account, process payments, and deliver gaming services as agreed in the anjili Terms & Conditions).
• Legal Obligation: Processing required for anjili to comply with its obligations under Philippine law, including KYC, AMLA reporting, and regulatory compliance requirements.
• Legitimate Interests: Processing necessary for anjili's legitimate interests in operating a secure, fair, and compliant online gaming platform, including fraud prevention and platform integrity monitoring — provided these interests are not overridden by your fundamental privacy rights.
• Consent: For processing activities not covered by the above bases — such as sending you promotional emails or using non-essential cookies — anjili relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

anjili does not sell your personal data. We share your personal data with third parties only in the limited circumstances described below, and always subject to appropriate data protection agreements or legal requirements.

Third-Party Service Providers (Processors)

anjili shares personal data with the following categories of service providers who process it strictly on anjili's behalf and under anjili's documented instructions:

• Identity Verification Providers: To conduct KYC checks and age verification as required by applicable Philippine online gaming regulations.
• Payment Processors: GCash (Mynt/Globe Fintech), PayMaya (Voyager Innovations), and banking partners (BPI, BDO, Metrobank) to process deposits and withdrawals.
• Game Providers: Certified third-party game studios (such as Pragmatic Play, PG Soft, Jili Games, Habanero, and Spadegaming) receive minimal session data required to deliver game content. Game providers do not receive your full identity or payment data.
• Cloud Infrastructure Providers: To host the anjili platform on secure, encrypted servers.
• Customer Support Technology: Live chat and ticketing system providers to facilitate 24/7 player support.
• Analytics Providers: To analyze aggregated, anonymized platform usage data for performance improvement purposes only.

Regulatory Authorities

anjili is required by applicable Philippine law to share certain player data with regulatory and law enforcement authorities, including but not limited to reporting suspicious transactions under the Anti-Money Laundering Act, responding to valid legal orders from Philippine courts or government agencies, and fulfilling disclosure obligations to online gaming regulatory bodies with jurisdiction over anjili's operations.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of anjili's assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified via the anjili website and registered email address prior to any such transfer, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.

07 Data Retention

anjili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer.

After the applicable retention period expires, anjili will securely delete or irreversibly anonymize your personal data. In certain circumstances, data may be retained for longer periods if required by a valid legal hold, ongoing legal proceedings, or a regulatory investigation.

08 Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, anjili players are entitled to the following rights in respect of their personal data held by anjili. These rights may be exercised by contacting anjili's Data Privacy Officer as described in the Contact section of this Policy.

• Right to Be Informed: You have the right to be informed that your personal data is being or will be processed by anjili, and to receive a copy of this Privacy Policy before or at the time of data collection.
• Right to Access: You have the right to request a copy of the personal data anjili holds about you, information about how it is being processed, and the third parties to whom it has been disclosed.
• Right to Correction: You have the right to request that anjili correct any inaccurate, outdated, incomplete, or misleading personal data we hold about you. Corrections will be implemented within 15 business days of a validated request.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to anjili's legal retention obligations under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data where anjili relies on legitimate interests as the legal basis, and where your particular circumstances mean the processing causes you disproportionate harm.
• Right to Data Portability: Where technically feasible, you have the right to receive a structured, commonly used, and machine-readable copy of your personal data for transfer to another service provider.
• Right to File a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines.

09 Data Security

anjili implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated regularly in response to evolving cybersecurity threats.

Technical Security Measures

• All data transmitted between your device and the anjili platform is encrypted using TLS 1.2 or higher (HTTPS).
• Passwords are stored using industry-standard one-way hashing algorithms — anjili never stores your password in plain text.
• Payment card and banking data is handled exclusively by PCI-DSS Level 1 compliant payment processors. anjili does not store full payment credentials on its own servers.
• Player data is stored on encrypted servers with access restricted to authorized anjili personnel on a strict need-to-know basis.
• Multi-factor authentication is available to all players and is mandatory for anjili staff accounts with access to player data systems.

Organizational Security Measures

• All anjili staff and contractors with access to personal data are subject to confidentiality obligations and receive regular data privacy training.
• anjili conducts periodic security audits and vulnerability assessments of its platform infrastructure.
• anjili maintains an incident response plan for data breaches. In the event of a security incident affecting your personal data, anjili will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012 and its implementing rules.

10 Cookies & Tracking Technologies

anjili uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform, remember your session preferences, and understand how players use the anjili website. This section explains what cookies we use and how you can manage them.

Types of Cookies Used by anjili

anjili does not use advertising cookies or cross-site tracking cookies for third-party ad targeting purposes. Strictly necessary cookies cannot be disabled as they are essential for the platform to function. Functional and analytics cookies can be managed through your browser settings.

Managing Cookies

You can control and delete cookies through your browser settings at any time. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, or Samsung Internet on Android devices commonly used by Filipino players). Please note that disabling functional cookies may affect the performance and personalization features of the anjili platform.

11 Privacy of Minors

The anjili platform is strictly intended for individuals who are 21 years of age or older, consistent with the minimum legal age for participation in online casino gaming under applicable Philippine online gaming regulations. anjili does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that your child under 21 years of age has created an anjili account, please contact anjili's support team immediately via live chat or at [email protected] (plain text only — not a clickable link) so we can take immediate action.

12 Cross-Border Data Transfers

Some of anjili's third-party service providers (including cloud infrastructure providers, identity verification platforms, and certain game providers) may be located outside of the Philippines. Where anjili transfers your personal data to recipients in countries that do not provide an equivalent level of data protection as the Philippines, anjili ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your personal data to standards consistent with the Data Privacy Act of 2012.

anjili will not transfer your personal data outside the Philippines unless one of the following conditions is met:

• The transfer is to a country deemed by the National Privacy Commission to provide an adequate level of data protection;
• Appropriate contractual safeguards are in place between anjili and the receiving party;
• The transfer is necessary for the performance of your contract with anjili (e.g., processing a payment through an international payment network); or
• You have given your explicit consent to the transfer after being informed of the possible risks.

13 Changes to This Privacy Policy

anjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, regulatory guidance from the National Privacy Commission, or improvements to our platform. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the anjili website and, where feasible, sending a notification to your registered email address at least 14 days before the updated Policy takes effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent version was published. Your continued use of the anjili platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you should stop using the anjili platform and may request account closure by contacting anjili support.

We encourage all anjili players to review this Privacy Policy periodically to stay informed about how we protect your personal data.

14 Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by anjili, you may contact anjili's designated Data Privacy Officer through the following channels:

• Email: [email protected] — please use the subject line "Data Privacy Inquiry" for faster routing to the DPO team (plain text only — not a clickable link).
• Live Chat: Available 24/7 on every page of the anjili website. Request to be connected to the Data Privacy team.
• Response Time: anjili acknowledges all data privacy inquiries within 3 Philippine business days and resolves them within 15 business days, unless a longer period is required for complex requests, in which case you will be informed of the expected timeline.

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts of the Philippines.